Refund Policy
Last Updated: 01st January, 2026
Introduction
Welcome to the Refund Policy of Veltrion Hosting. This policy outlines the terms and conditions governing refunds for our hosting services. By using our services, you agree to the conditions stated below.
Refund Eligibility Criteria
- Refunds are applicable only within 24 hours of initial service activation.
- A valid and detailed reason must be provided with the refund request.
- Eligible reasons may include technical issues or service dissatisfaction.
- All refund decisions are made at the sole discretion of Veltrion Hosting.
Refund Process
- Refund requests must be submitted through our official support channels within 24 hours.
- Our team will review the request and verify eligibility.
- If approved, refunds are processed via the original payment method.
- In exceptional cases, an alternative refund method may be used.
Non-Refundable Circumstances
- Requests submitted after the 24-hour period.
- Violation of Terms of Service or Acceptable Use Policy.
- Abuse, fraudulent activity, or chargeback attempts.
- VPS, dedicated servers, and one-time setup fees.
Refund Notification
Once a refund request is approved, you will be notified via email or support ticket. Processing times may vary depending on the payment provider.
Contact Information
For refund-related inquiries, please contact us at:
support@veltrionhost.fun or via our official support channels.
Changes to This Policy
Veltrion Hosting reserves the right to update or modify this Refund Policy at any time. Continued use of our services constitutes acceptance of the revised policy.
Acknowledgment
By using Veltrion Hosting services, you confirm that you have read, understood, and agreed to this Refund Policy.